I agree all products are made to order and may take up to 14-16 business days plus shipping time. Please be aware, Saturday, Sunday, Federal holidays, and, sick/vacation days do NOT count towards turnaround time. Please know we will contact you if your item exceeds turnaround time. SSM is NOT responsible for packages after handed over to the shipping carrier. However, we will assist if a package is missing. I agree no refunds/exchanges will be issued. If unhappy with item, please contact SSM within (1) business day.View terms of use

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